Welcome to GP Healthcare Alliance’s Chaperone training course.
This course is designed for Practice Staff who may be called upon to chaperone patients as part of their role. The aim of this training is for the learner to be able to identify when a chaperone may be required, understand the requirements of a chaperone, and have an understanding of what to do with any concerns as well as maintaining confidentiality throughout an examination by a healthcare professional. It should take around an hour to complete this course.
Chaperone Training
Welcome to GP Healthcare Alliance’s Chaperone training course.
This course is designed for Practice Staff who may be called upon to chaperone patients as part of their role. The aim of this training is for the learner to be able to identify when a chaperone may be required, understand the requirements of a chaperone, and have an understanding of what to do with any concerns as well as maintaining confidentiality throughout an examination by a healthcare professional. It should take around an hour to complete this course.
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- Average time to complete: 1 hour
- Downloadable course content included
- Free certificate upon completion
This CPD-accredited online chaperone training course is designed for health and care professionals who may be required to act as a chaperone during patient consultations and examinations. It provides a practical introduction to the role and responsibilities of a chaperone, helping learners understand consent, confidentiality, professional boundaries, record keeping, and best practice during intimate examinations.
Whether you are completing mandatory chaperone training for a GP practice or looking to develop your understanding of the chaperone role, this online course provides practical knowledge that can be applied immediately in care delivery.
Why this course matters
- Chaperones play an important role in protecting both patients and healthcare professionals
- Patients have the right to request a chaperone during examinations and consultations
- Staff acting as chaperones must understand their responsibilities and professional obligations
- Appropriate chaperoning supports patient dignity, safety, safeguarding, and trust
- Understanding consent and confidentiality is essential when carrying out the role
What you will learn
- What a chaperone is and when a chaperone may be required
- The purpose and responsibilities of a chaperone
- What constitutes an intimate examination
- How consent applies during examinations and procedures
- The importance of confidentiality and professional conduct
- Record keeping requirements and documentation standards
- How to recognise and raise concerns appropriately
Who this course is for
This online chaperone training course is suitable for anyone who may be required to act as a chaperone within a healthcare setting, including:
- General practice staff
- Receptionists and administrative staff
- Practice nurses and nursing associates
- Healthcare assistants
- Practice managers
- Support workers
- Clinical and non-clinical staff who may be asked to act as a chaperone
No previous experience is required.
Learning outcomes
By the end of this course, you will be able to:
- Explain the role and purpose of a chaperone
- Identify situations where a chaperone may be required
- Understand the requirements and responsibilities of the role
- Recognise what constitutes an intimate examination
- Apply principles of consent and confidentiality appropriately
- Understand documentation and record keeping requirements
- Respond appropriately to concerns or safeguarding issues
Full course description
This online chaperone training course provides healthcare staff with the knowledge required to carry out the role of a chaperone safely, confidently, and professionally.
Many healthcare organisations require staff to complete regular chaperone training to ensure patients receive safe, dignified and respectful care. This course supports that requirement by providing a clear understanding of current expectations and best practice guidance for healthcare chaperones.
Whether you work as a receptionist, healthcare assistant, practice nurse, administrator or other member of a healthcare team, this online healthcare chaperone training course will help you carry out the role confidently and appropriately.
What is a chaperone?
The course begins by explaining the role of a chaperone and why chaperones are used within healthcare settings. You will learn about the expectations of the role and the standards required when supporting patients during examinations.
Intimate examinations
You will explore what constitutes an intimate examination and the considerations healthcare professionals and chaperones must consider to protect patient dignity, privacy, and comfort.
Key requirements and responsibilities
The course covers the core responsibilities of a chaperone, including:
- Maintaining professional boundaries
- Supporting patient dignity
- Accurate record keeping
- Understanding local procedures and policies
- Recognising and escalating concerns appropriately
- Consent and confidentiality
You will learn how consent applies throughout an examination, including understanding when consent has been given and recognising situations where consent may be withdrawn.
The course also explores confidentiality requirements and the importance of protecting patient information.
Real-world examples
The training includes practical examples demonstrating both appropriate and inappropriate chaperoning practice, helping learners understand how guidance applies in real-life situations.
Assessment and certification
At the end of the course, you will complete an assessment to demonstrate your understanding. You will need to achieve a result of 80% or higher to pass. On successful completion, you will receive a downloadable certificate.
Professional responsibility and scope
This course is designed to support knowledge and understanding but does not in itself confirm competence.
- Competency should be assessed within your workplace
- Practice should align with local protocols, current guidance, and professional standards
- You are responsible for applying learning appropriately within your role
Average time to complete
Approximately 1 hour, depending on your prior knowledge and experience. The course is fully self-paced, allowing you to complete it in stages. You can revisit any sections that you’re unsure of.
Course Content
Frequently asked questions (FAQs)
Can I buy this course for someone else?
Yes. To do this, register using their email address and the name they would like to appear on their certificate.
For example, you might know them as Kate, but they may need their certificate issued in their full birth name, Katherine. It’s best to check these details with them first.
Once the purchase is complete, they will receive the automatic course link by email.
Can I complete the course in my own time, and how long do I have to access it?
All of our online courses are self-paced, so you can complete them at a time that suits you. Your progress is saved at the end of each lesson, allowing you to return and continue later.
You will have six months from the date of enrolment to complete the course. After six months, the course will no longer be available.
Some courses, such as Basic Life Support, must be completed annually by clinical staff. A new course will therefore need to be purchased each year to ensure the training reflects the most up-to-date guidance.
Can I access the training material after completing the course?
Yes. The course materials are available to download during your access period, so you can keep a copy for future reference. Your course access will remain active for six months from the date of enrolment, after which the course will no longer be available.
Which payment methods do you accept?
We accept card payments via Stripe. You can pay using a debit or credit card (such as Visa or Mastercard).
When will I get my certificate?
As soon as you have passed the end-of-course assessment and achieved the required pass rate of 80% or more, your certificate will be available to download from the top of the course page.
Do you offer refunds if I no longer need the course?
Refunds may be available if you have not logged into your account.
Once you have logged in, you will have access to the course materials and downloadable content, and a refund will no longer be possible.
What should I do if I can't log into my account?
When registering, please make sure you enter the correct email address, as login issues are often caused by an incorrect email being used. It can help to copy and paste your email address to avoid mistakes.
If you are unable to log in, click ‘Forgotten password’ and follow the instructions to reset your password via the email link sent to you.
If you continue to experience issues, please contact GPHA-training@gphealthcarealliance.co.uk and we will endeavour to respond within two working weeks.
