Welcome to GP Healthcare Alliance’s Managing Sickness Absence and Return to Work course. This course is designed for anyone who will be undertaking sickness absence and return to work meetings as part of their job role within the UK, including Team Leaders, Managers, CEO’s in any profession and GP / other professional Partners. The time taken to complete this course will depend upon prior experience and knowledge and could take up to 2 hours to complete, particularly if your experience is limited, you will have a downloadable PDF at the end of the course lessons, for your future reference requirements. The aim of this training is for the learner to understand the basic principles and processes of managing sickness absence and return to work meetings and to be able to carry out the tasks involved and understand why these are necessary within your workplace role. This course has been created to help guide you, to become familiar with what you might be expected to do and how you can approach managing the tasks involved in managing sickness absence and return to work processes. The contents of this course are available on a downloadable PDF for you to be able to utilise at a later date if required, which can be increased in size when downloaded if need be. Please also ensure that you follow your workplace Policies and Protocols when carrying out sickness absence and return to work meetings and work in accordance with these. 

Managing Sickness Absence and Return to Work

Welcome to GP Healthcare Alliance’s Managing Sickness Absence and Return to Work course. This course is designed for anyone who will be undertaking sickness absence and return to work meetings as part of their job role within the UK, including Team Leaders, Managers, CEO’s in any profession and GP / other professional Partners. The time taken to complete this course will depend upon prior experience and knowledge and could take up to 2 hours to complete, particularly if your experience is limited, you will have a downloadable PDF at the end of the course lessons, for your future reference requirements. The aim of this training is for the learner to understand the basic principles and processes of managing sickness absence and return to work meetings and to be able to carry out the tasks involved and understand why these are necessary within your workplace role. This course has been created to help guide you, to become familiar with what you might be expected to do and how you can approach managing the tasks involved in managing sickness absence and return to work processes. The contents of this course are available on a downloadable PDF for you to be able to utilise at a later date if required, which can be increased in size when downloaded if need be. Please also ensure that you follow your workplace Policies and Protocols when carrying out sickness absence and return to work meetings and work in accordance with these. 

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Course Content

What Is Sickness Absence? (5 minutes)
Common Causes Of Sickness Absences (10 minutes)
Legal Responsibilities (20 minutes)
Importance Of Record Keeping (15 minutes)
Conducting Effective Return To Work (RTW) Meetings (5 minutes)
Phased Return To Work (RTW) (5 minutes)
Reasonable Adjustments and Support (5 minutes)
Statutory Sick Pay (SSP) (5 minutes)
Supporting Employee Wellbeing (10 minutes)
Manager’s Discretion (5 minutes)
Case Study 1. Employee Sickness Absence Example (5 minutes)
Case Study 2. Tribunal Example (10 minutes)
Common pitfalls And How To Avoid Them (10 minutes)
Feedback (5 minutes)
Managing Sickness Absence and Return to Work – Assessment

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Welcome to GP Healthcare Alliance’s Managing Sickness Absence and Return to Work course.

This course is designed for anyone who will be undertaking sickness absence and return to work meetings as part of their job role within the UK, including Team Leaders, Managers, CEO’s in any profession and GP / other professional Partners. The time taken to complete this course will depend upon prior experience and knowledge and could take up to 2 hours to complete, particularly if your experience is limited, you will have a downloadable PDF at the end of the course lessons, for your future reference requirements.

The aim of this training is for the learner to understand the basic principles and processes of managing sickness absence and return to work meetings and to be able to carry out the tasks involved and understand why these are necessary within your workplace role. This course has been created to help guide you, to become familiar with what you might be expected to do and how you can approach managing the tasks involved in managing sickness absence and return to work processes. The contents of this course are available on a downloadable PDF for you to be able to utilise at a later date if required, which can be increased in size when downloaded if need be. Please also ensure that you follow your workplace Policies and Protocols when carrying out sickness absence and return to work meetings and work in accordance with these.

The content within this course is copywrite protected ©2025 GP Healthcare Alliance.

Course overview

On completion of this course you will be able to :

  • Understand legal and organisational responsibilities in managing sickness absence.
  • Conduct effective and supportive return to work meetings.
  • Recognise the link between wellbeing, engagement and retention.
  • Understanding Statutory Sick Pay (SSP) entitlements.
  • Avoid common pitfalls and risks.
  • Takeaway tips to guide future reviews.

Each Lesson title, displays the average time that it could take to complete.

  • End of course assessment

This is where you will be able to show off all the information that you have learnt, there is quite a lot, so making notes would benefit you for a quick recap, also you have the downloadable PDF if you need to review your new knowledge! You will need a pass rate of 80% or more to pass and be able to obtain your certificate, which can be downloaded and printed.

Please be aware that all content within this course is copywrite protected

©2025 GP Healthcare Alliance.

Please scroll down each screen and click ‘continue’ where indicated, also be aware of the arrows or the relevant numbers on the bottom of the screen to ‘click on’ as needed.

Where possible we have provided audio support to utilise if preferred/required but please be aware that there are examples for you to peruse also.

When you are ready to begin, click the “Start Course” button.